FAQs
PURCHASING FAQs
Q: How can I purchase Flexibility & Beyond?
Flexibility & Beyond is now only available via a streaming subscription to Inner Dimension TV and is not available as an ala carte purchase. Included with your Inner Dimension TV subscription is unlimited access to all of the platform’s classes, programs and series.
STREAMING & DOWNLOADING
Q: Can I watch the videos on my computer/tablet/phone?
Yes. Once you log in to your Flexibility & Beyond account, as long as your device has an Internet connection, you can watch the videos on your preferred device.
Q: Can I watch the videos on my television?
Yes. If you have a smartphone or Wi-Fi-connected tablet, you can log into your account and stream the video to your TV.
Apple and Samsung products have slightly different ways to stream content to your TV. See the links below: iPhone: instructions for streaming to your TV. Samsung: instructions for streaming to your TV
Q: The videos are jittery and/or occasionally freeze. What’s wrong?
Please ensure you have a strong Wi-Fi connection to stream our program properly. Our video player defaults to an “Auto” setting, but this may not always detect your connection speed properly, in which case you may need to select it manually.
• Click on the gear icon in the lower right-hand corner of the video
• Select your desired quality rate
• For slower connections, we recommend 540p.
If you are still having issues, you may need to close extra browser tabs or other applications that may be using bandwidth. Lastly, be sure to disable any active VPN connections that mask your computer’s true geographic location, as this has also caused issues.
If you are in an area that has spotty Internet access, we recommend downloading the videos to your computer or tablet so you never have connectivity issues.
Q: My browser is unable to stream the videos. What’s wrong?
Our website is optimized for Google Chrome. Older browsers, such as Internet Explorer 8, may not function properly with our video player.
Q: Is there a way to put the downloaded videos onto a DVD?
Yes. If you have the technological capabilities to burn media content onto a DVD, you may do so.
PROGRAM FAQs
Q: What level is this program for?
We designed this program for ALL LEVELS. In fact, the stiffer your body the better this program is for you. Feel free to look at the class clips to understand the nature of the classes.
Q: Does this program qualify for Continuing Education Credits?
No. At this time, it does not.
Q: How does Flexibility & Beyond compare to Travis’ 7-Day Yin Yoga Immersion course?
While many of the classes have similar sounding titles, the presentation is very different. All of the classes in Flexibility & Beyond include music by Ryan Richko, which truly enriches the experience. The classes are predominantly 60 minutes, which hits that sweet timing spot (compared to 90 minutes). And you’ll be listening to Travis talk and teach as if you were in his live class. Yogi bliss!
The Yin Yoga Immersion course was originally designed for yoga teachers planning on teaching Yin Yoga or for curious yogis who want to learn more about the science, benefits and history of yin. The program comes with a downloadable manual, educational lectures and seven thematic practices.
Q: Does Flexibility & Beyond come with a music-free option?
No. We have partnered with Ryan Richko to provide a musical soundtrack to our Yin Yoga videos. We think the music provides a richer experience to the classes and we hope you enjoy it.
Q: Will Flexibility & Beyond be available on DVD?
No. There will be no production of DVDs. Digital gives you the versatility to do the classes on your computer, tablet, smart TV or even your phone!
CONTACT US
Q: I’m still having issues. Can you help?
If you still have trouble, please reach out to us at [email protected] and we’ll get back to you with assistance as soon as possible.